Terms and Conditions - The Lodge Card Club
About Black Diamond Card Club
Welcome to Black Diamond Card Club, your ultimate destination for Arts & Entertainment - Performing Arts. As a dedicated provider of exceptional experiences, we strive to create an atmosphere that caters to all visitors interested in entertainment and the performing arts.
Our Commitment to Excellence
At Black Diamond Card Club, we prioritize the satisfaction and safety of our guests. By visiting our establishment or using our services, you agree to abide by the terms and conditions outlined below. These policies are designed to ensure that everyone enjoys their time in a secure and pleasant environment.
General Terms and Conditions
1. Age Restrictions
All visitors must be at least 18 years old to enter Black Diamond Card Club. We may require valid identification to verify your age and reserve the right to refuse entry to anyone who fails to meet this requirement.
2. Ticketing and Reservations
Booking tickets in advance is highly recommended to secure your spot at our performances. However, please note that tickets are sold on a first-come, first-served basis, and availability is not guaranteed until your purchase is confirmed.
3. Conduct
We expect all guests to behave respectfully towards others, including fellow patrons, performers, and staff members. Verbal abuse, disruptive behavior, or any form of harassment will not be tolerated, and we reserve the right to remove individuals engaging in such conduct.
4. Photography and Recording
Unless otherwise specified, photography, videography, and audio recordings are strictly prohibited during performances. To avoid disrupting the artists and fellow audience members, we kindly request that you refrain from using any recording devices.
5. Personal Belongings
While we strive to provide a secure environment, Black Diamond Card Club is not liable for any loss, theft, or damage to personal belongings during your visit. We encourage you to keep your valuable items secure and under your supervision at all times.
6. Refunds and Exchanges
We understand that circumstances may necessitate a change in plans. However, we do not offer refunds or exchanges for tickets unless a performance is canceled or rescheduled. Please review your selection carefully before finalizing your purchase.
7. Health and Safety
Your well-being is of utmost importance to us. We maintain clean and well-maintained facilities, and our staff is trained to respond to any emergency situations. In the event of an evacuation, please follow the instructions provided by our staff.
Conclusion
Thank you for taking the time to review the Terms and Conditions of Black Diamond Card Club. By abiding by these guidelines, we can ensure a positive experience for all patrons. Should you have any questions or concerns, feel free to reach out to our customer service team.
